At Oyy Media, we are committed to providing you with the best shopping experience possible. Please review our refund and cancellation policy below:

Return Policy

We do not accept returns or exchanges except in cases where the product is defective, damaged, or not as described. Please inspect your order upon arrival and contact us immediately if there is an issue so we can make it right.

Country-specific notes:

• India, United Arab Emirates & United States: No returns or exchanges unless the product is defective, damaged, or incorrect.

• United Kingdom: In accordance with the Consumer Contracts Regulations, you have 14 days from receiving your order to cancel it for any reason. The item must be unused, in original packaging, and in the same condition as received.

• Australia: Under Australian Consumer Law, you are entitled to a replacement, repair, or refund if the item is faulty, unsafe, or does not match the description.

To report an issue:
Contact us at vallablog33@gmail.com with your order number and photos of the product within 48 hours of delivery.